Client Service & Operations Associate

  • Experienced
  • Mumbai

Capital Advisors

Job Description

About the job

Key Responsibilities:

1. Onboard clients by verifying and processing KYC, FATCA, and other regulatory documentation, and maintain accurate client records while ensuring timely portfolio updates
2. Create a plan of action based on internal recommendations
3. Execute clients’ transactions on varied platforms by handling daily operations related to mutual fund investments, including purchase, redemption, and switch transactions, and coordinate with AMCs, RTA teams, and platforms such as CAMS Edge 360, MFU, or MF Central for transaction execution and issue resolution
4. Monitor clients’ portfolios on various reporting platforms and perform portfolio reviews based on internal processes and generate portfolio reports, capital gain statements, and other client-related MIS while ensuring compliance with SEBI, AMFI, and internal audit requirements
5. Analyse performance against benchmarks using the in-house product appraisal system
6. Facilitate the onboarding of clients and the empanelment of various service providers
7. Reconcile and maintain the client’s reporting system to keep records up to date
8. Collaborate with team members in daily operational tasks and contribute to process improvements to enhance efficiency and client satisfaction

Skill(s) required

Client InteractionClient RelationshipClient Relationship Management (CRM)English Proficiency (Spoken)English Proficiency (Written)MS-ExcelTeamwork
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Mumbai only

Other requirements

1. Team player, high level of accuracy, integrity, and attention to detail

2. English writing and verbal skills – should be able to explain well

3. Strong communication and coordination skills

4. Good English (written and spoken) mandatory

5. Well-versed with MS Office – especially MS Excel

6. Comfort with financial reporting tools

7. High level of accuracy, integrity, and attention to detail

8. Well-versed with presentation programmes like Canva or Gamma

9. Use of AI tools to enhance the efficiency of operations and client service

Salary

Annual CTC: ₹ 2,00,000 – 3,00,000 /year

Perks

Free snacks & beverages

Number of openings

2

About Capital Advisors

We, Capital Advisors, are an investment advisory firm run by Mr. Jignesh Shah, who is a SEBI-registered investment advisor. He has been in the capital market since 1994 and is qualified as a CA (chartered accountant – 5th rank all over India), CFA (chartered financial analyst) and CTEP (chartered trust & estate planner).
Start Date
Immediately
CTC (ANNUAL)
₹ 2,00,000 – 3,00,000
Experience
1 year(s)

To apply for this job please visit internshala.com.

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